Reviewers consistently praise Selam's food quality and authenticity, with multiple guests highlighting flavorful dishes like kitfo, beef key wot, and vegetable platters, along with standout items like the samosa trio, house-brewed coffee ceremony, and honey wine. The staff receives frequent recognition for being attentive, welcoming, and knowledgeable—particularly manager Abraham—though one reviewer noted waitstaff training could be improved. The communal dining experience, generous portions, reasonable pricing, and genuine cultural atmosphere are cited as key strengths across reviews.