Reviewers consistently praise Shoa's authentic Ethiopian cuisine, with multiple guests noting the food tastes like home-cooked meals and highlighting specific dishes like Kurt (raw beef), Kitfo, veggie and meat combos, and Misir wot that are well-prepared and properly spiced. The restaurant receives strong marks for cleanliness, spacious layout, convenient parking, and notably attentive service, with several reviewers naming their servers (Elsa, the waitress) as particularly helpful—especially for first-time Ethiopian food diners. Owner Ato Aklilu is specifically credited for sourcing high-quality meat, and the overall atmosphere is described as welcoming and chill, making it appropriate for dates and family visits.